Retreats Collective honors every one as an individual and unique. As such, you are deserving of receiving the best quality experience possible. We are committed to creating a space of safety and respect that will acknowledge and allow each individual’s innate equanimity, truth, empathy and joy to grow.

 

We kindly ask you to carefully read all policies below.

By purchasing Retreats Collective you are agreeing to all Terms and Conditions stated below.

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General 

The Terms and Conditions laid down below, apply to any person or guest that has a commercial relation with Retreats Collective.

 

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Bookings & Confirmed Bookings

Reservations are done via email. Non-confirmed or unanswered inquiries are not guaranteed reservations and are subject to availability. Guaranteed reservations require an email confirmation with confirmed reservation details received from us. No contract will exist between you and Retreats Collective until we receive the deposit of the required services from you. 

 

Registration Form must be sent before the retreat start date.

The balance must be paid before the start of the retreat, prior to the given date.

 

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Payment 

The price is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third party transfer charges. If you choose to pay by electronic transfer, please instruct your bank to charge all costs to you in order to avoid a shortfall in the amount that we receive. We will email you our banking account details on request. Any personal information that you provide us with will be used only for the service you requested. 

 

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Cancellation by you 

You may cancel your booking at any time providing that the cancellation is made by the person submitting the booking form and is notified to us in writing. Cancellation will take effect the day such notification is received by us. 

 

We kindly remind you that the deposit is NOT refundable.

 

- Cancellation made until 30 days before the starting date: 50% of the total amount refundable. 

- Within less than 30 days before the starting date: 100% of the full amount is NOT refundable. 

- NO refunds during the retreat process.

 

Unfortunately, there are NO refunds available for any reason including, but not limited to: flight delays or cancellation, health conditions, medical, personal, family, work emergencies or change of mind.

 

Once the retreat has begun, NO refund or part refund or unused portion of the retreat will be repaid in the event of cancellation by you. Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim.

 

Refunds and returned payments are normally settled within 10 working days of the date of cancellation. 

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Cancellation by us 

We reserve the right in any circumstances to cancel a retreat, in which case we will offer a FULL refund of all money paid within 20 working days. In particular our retreats require a minimum number of people to have booked by 30 days before the start date. If this minimum number is not reached by that date we may cancel and refund the money to you. 

 

In the event of cancellation due to any exceptional circumstances such as natural disasters, terrorist activity, civil/political unrest, global pandemic or travel restrictions, FULL amount or deposit will be reimbursed.

 

Important : Please confirm that the retreat has reached minimum capacity before purchasing your airline tickets, if required. Flights and/or additional accommodation costs and/or general travel expenses will NOT be reimbursed if we cancel the retreat.

 

The additional purchase of Travel Insurance is highly recommended to provide the utmost protection and to prevent financial loss. 

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Travel Arrangements 

All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. If you arrive earlier than the first day of the retreat you will be responsible for your accommodation and transfers. 

 

A valid Passport is required if you are leaving your home country to attend the retreat. 

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Note : We strongly advise you to check your local embassy and/or your destination’s official government websites for the travel restrictions in the area you plan to visit prior to booking. We also advise you to check the rules for re-entering your country. As the situation continues to evolve around the world, countries have started imposing restrictions on their own nationals returning from abroad.

 

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Liability and Insurance 

Travel insurance is NOT included in the price of the retreat and is highly recommended for ultimate protection.

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Retreats Collective cannot be held responsible for any loss, accidents or/and injury within or outside the premises. All guests are advised to have their own life and travel insurance. Your travel insurance should cover the activity of this retreat as well as unexpected cancellation, sickness, losses and all the usual risks. 

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Any damage done to the Venues is required to be reimbursed in full by the guest.

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Health 

Please be sure to advise us of any health conditions before you book. If you experience any injury or discomfort during any activity during the retreat, then you must stop immediately and consult us. If you do not advise us of your health conditions, we reserve the right to cancel your booking. 

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We are not responsible nor liable for any retreat participant who contracts Covid (any strain) before, during, or after the retreat.

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Amendments 

Occasionally, changes may have to be made (e.g yoga teacher, class times, activities schedule or other arrangements), which we reserve the right to do at any time. 

 

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Our liability to you 

We do NOT accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control. 

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We are NOT liable for any injuries you may incur. Yoga classes and other activities are undertaken at your own risk. We are NOT liable for any medical or psychiatric conditions which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property. 

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For the benefit of everyone during the retreat, we reserve the right to accept or reject any trip participant at any time without liability and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the retreat, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant.

 

The retreat organizers will have no responsibility or liability for any participant who leaves the Retreat prior to its conclusion or for any activity undertaken by any participant that is not included on the Retreat Itinerary.

 

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Complaints 

If you have any problems during your retreat, please inform a member of Retreats Collective, immediately and he/she will endeavor to find a solution if possible.  

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Please note that we cannot guarantee the gender ratio of guests in any group, and we cannot be responsible for the individual behavior of any group member or other guest. 

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Privacy Policy & Ethical Guidelines

 

As a Registrant of Retreats Collective, we kindly ask you to agree to uphold the ethical goals set forth in the following Code of Conduct. It is essential that all guests acknowledge and understand all policies to allow for the best possible experience. 

 

(1) Create and maintain a safe, clean and comfortable environment for the practice of Yoga.

(2) Encourage diversity actively by respecting all guests regardless of age, physical limitations, race, creed, gender, ethnicity, religion, affiliation or sexual orientation.

(3) Respect the rights, dignity and privacy of all guests.

(4) Avoid words and actions that constitute sexual harassment.

(5)Yoga is about Self-awareness, Self-respect and Self-control. As we practice Yoga, remember to do nothing that does not sound or feel correct or appropriate for your body and to honor your energy. Stay aware of how you intend to and are practicing. 

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Photographic & Video Release

 

During the retreat, Retreats Collective, its representatives, agents and employees may take photographs of yourself and your property in connection with the retreat you have enrolled in and may copyright, use and publish the same in print and/or electronically. 

 

Retreats Collective, its representatives, agents and employees may use such photographs with or without your name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising and Web content. 

 

If you disagree with the above, please contact us prior to the retreat.

If you have any questions, concerns or comments about our Terms & Conditions, you may contact us ― contact@retreatscollective.com